You can request a return within 2 days of receiving your order if the product arrives damaged, defective, or is incorrect.
Since payment is made via Cash on Delivery, all approved refunds are issued via secure bank transfer or as store credit, never as card reversals.
Products must be returned in their original, unused condition with all original packaging, tags, and accessories intact.
Please use the original packaging to return items safely to prevent any further damage during the reverse transit process.
If an item arrives damaged, contact us immediately with a clear photo of the product and packaging for a free replacement or full refund.
If you receive the wrong product, we will arrange a free pickup and exchange it for the correct item at no extra cost to you.
Certain personal care, hygiene, or perishable items cannot be returned due to health and safety regulations.
Approved refunds are processed within 5-7 business days after the returned item has been received and inspected at our warehouse.
We arrange a convenient doorstep pickup for all eligible returns to make the process completely hassle-free for you.
You can opt for an exchange instead of a refund if the same product is available in stock or a different size/color is needed.
Store credit is issued instantly upon pickup approval and can be used immediately for future purchases on our site.
Our dedicated customer support team is available to guide you through the entire return process and answer any questions.